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Dates & prices · Strata Firewall · EDU-330

Firewall: Troubleshooting

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Explore moreLive online & in person · English · EMEA

3 upcoming classes

Firewall: Troubleshooting

5 half-day sessions · 9.00am–1.00pm · US Central Time
Nov 16 – Nov 20, 2026English · Live Online
Guaranteed to Run
€1.890 EUR23 training credits

Firewall: Troubleshooting

5 half-day sessions · 9.00am–1.00pm · Central European Time
Dec 7 – Dec 11, 2026English · Live Online
Guaranteed to Run
€1.890 EUR23 training credits

Firewall: Troubleshooting

5 half-day sessions · 9.00am–1.00pm · US Central Time
Dec 14 – Dec 18, 2026English · Live Online
Guaranteed to Run
€1.890 EUR23 training credits

Class guide

Understanding class status

Guaranteed to Run

Confirmed to run, except in unexpected force-majeure circumstances.

Guaranteed on Next Booking

The class becomes guaranteed when one more student registers.

Scheduled Class

An instructor is booked; the next class is protected by the cancel-no-more-than-once guarantee.

Before you register

Payment methodsTraining credits · Purchase order · Bank transfer · Credit card

We accept all common payment methods in both the Euro and US Dollar as well as Palo Alto Networks training credits and vouchers for this selected training course.

01

Training Credits and Vouchers from Palo Alto Networks

We accept both training credits and training vouchers issued by Palo Alto Networks. To sign-up for a course and pay using training credits or vouchers, please use the Register button above. You can select training credits at the end of the registration form.

02

Purchase Order “PO”

If your company wants to raise a purchase order to book a training course, please sign-up using the register button above. At the end of the form, please answer the question “How would you like to pay for the course?” with “My company will pay for it, please send me an invoice with the payment details”. Our training team will then send you an official quote which your company can use to issue the PO. Our training team will also be able to provide any additional information that might be required by your accounts department.

03

Bank Transfer

Consigas has a bank account both in the US and in Europe. Our banks support all common bank transfer methods like IBAN/BIC, Swift, ACH or wire transfer. To sign-up for a course and pay per bank transfer, please use the Register button above.

04

Credit Card

We can accept credit card payment from all major credit card companies like Mastercard, VISA, American Express, Discover & Diners or Cartes Bancaires.

Training schedule formatsFull-day · Half-day

We are offering training courses both in the classical full-day as well as in a half-day format. The half-day classes are specially tailored for IT professionals who cannot afford to leave the office for several days in a row. This format allows students to attend and fully focus on the course for a couple of hours and then catch up with their day-to-day job. The training content of both schedule formats is exactly the same. The only difference is that half-day classes distribute the course over a longer period of time. Consigas is running training courses in a half-day format for many years, and we have received very positive feedback from customers. Students tell us that besides being more flexible, it also enables them to learn more effectively as it gives them more time to process all information resulting in a better understanding.

Terms and conditionsBooking · Rescheduling · Attendance · Materials · Recording · Privacy
01

Training Scope

The training provided will follow the details specified on our webpage or as explicitly outlined through direct communications, such as emails. We ensure our training matches these descriptions so that you get the most out of our courses.

02

Technology Requirements

Bring your own PC, and for those joining us virtually, stable internet and a USB headset are must-haves. Built-in mics? They’re like the free coffee in the lobby: they’ll do in a pinch, but it’s not why you’re here.

03

Rescheduling Policy

Life doesn’t always stick to a plan, and neither do we. If you need to reschedule your training session, just let us know at least 10 business days in advance. We’re also happy to make an exception and reschedule on shorter notice if we have sufficient participants to proceed with the class. Participant Substitution: Swap out participants anytime before the start, just make sure they haven’t logged in and accessed the training materials, as accessed coursebooks cannot be replaced. No Shows: If circumstances prevent you from attending your scheduled class and you couldn’t notify us in time, please reach out to discuss options. We’re all about second chances, although standard policy does not guarantee a refund or rescheduling in such cases. No Refunds: Please note that we do not offer refunds for booked training sessions. However, we are more than willing to apply your payment towards another course.

04

Schedule Changes

In the rare event that an instructor is unexpectedly unavailable, we may need to reschedule your class. If no alternate instructor is available and the new schedule doesn’t work for you, you have the option to receive a full refund.

05

Instructor Assignments

We aim for consistency in our training, but please note that instructor assignments may vary based on availability and are not guaranteed to be specific individuals.

06

Copyright and Usage of Training Materials

Our training materials are for your eyes only. You agree not to share, alter, or redistribute any training materials provided. These materials are protected by copyright and are intended solely for your personal educational use.

07

Recording Policy

Our training sessions may be recorded to enhance the learning experience and for future reference. We will share the video recordings with you after the training. If you prefer not to be recorded, please inform your instructor at the beginning of the training. In such cases, we will not record the session and instead provide video recordings from a previous class.

08

Data Protection and Privacy

At Consigas, protecting your personal information is fundamental to our business ethics. We assure you that your information is not sold, rented, or traded with other companies for marketing purposes. Our Privacy Policy outlines how we handle your personal data with transparency and care. We may share your personal information with trusted partners like Palo Alto Networks and OnFulfillment for course-related purposes, as well as with service providers who help us deliver and improve our services. These parties are strictly prohibited from using your personal data for any other purposes.

Genuine learner feedback

Students Love Our Instructors

4.72 out of 5 Based on 1,127 course reviews Featured learner reviews Reviews collected via Reviews.io ↗ View the complete Consigas profile on Reviews.io (opens in a new tab).

Ben Jones at Enloe Medical Center

Chico, United States · March 2023

Verified via Reviews.io

This course is exactly what I needed. I learned skills and techniques during this course that I am certain will, help me to troubleshoot issues that are happening right now in our production environment, and will eliminate our need to open a TAC case in some instances.

Jie Song at Verizon

United States · February 2025

Verified via Reviews.io

After the training, I am more clear about the packet and session concept in Palo Alto firewalls. Also, I learned some new troubleshooting skills by using CLI commands. Such as debug level packet captures, debug logging, as well as how to check and analyze the log and pcap files, especially the part of troubleshooting the IPSec VPN issues is really impressive.

Koen van der Eynde at Cheops

Belgium · November 2023

Verified via Reviews.io

I thought the training was perfect. I learned a lot about how a Palo Alto firewall handles certain network traffic. Also learned good tips and tricks to solve network (traffic) problems faster and easier. I also really liked the course because during the training you learn how to quickly troubleshoot problems and better understand what to configure or adjust in case of a possible network problem or an optimization of the security rules on a Palo Alto firewall.

Alice Huff at Optiver

Ashburn, United States · July 2022

Verified via Reviews.io

Appreciated the implementation of further digging tools and understanding session flows for troubleshooting when basic troubleshooting fails. Also appreciated the further dive into cli and logs available only from cli. Additionally thought it was really helpful that you can create filters for packet capture as a lot of end users do not know how to use a packet capture tool and provide appropriate pcaps.

Anonymous

September 2024

Verified via Reviews.io

A good way in to understanding just what Palo Alto firewalls can do and the different ways of configuring them. I especially appreciated getting to know the CLI commands which I think will speed up my efficacy at work considerably. The lab setup was generally very good, unfortunately there was one issue with the User-ID lab where a script was missing, but I think this will be corrected soon. The labs and infrastructure was however generally very well designed and it's great that they are available for 3 months after the course, that is an improvement on other training providers where they only stay online for a week or so.

Anonymous

United States · May 2024

Verified via Reviews.io

Overall this course is excellent for new users. I would highly suggest taking this course if you are new to Palo Alto Firewalls. The sooner the better, it will help you get a good understanding on how these firewalls operate and will help you stand up these firewalls in your network.

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